Position Summary:

Seeking a highly organized and proactive Office Operations & Technology Coordinator to support the firm’s day-to-day operations. This role is responsible for ensuring the office runs efficiently and that attorneys and staff have the resources and support they need to perform at a high level.

The Coordinator serves as a key internal resource, providing first-level support for office operations, facilities, and basic technology needs. This individual will take ownership of administrative functions, respond to issues as they arise, and help maintain a professional, well- functioning office environment.

Key Responsibilities:

Office Operations & Administrative Support

  • Maintain and organize client and firm files in accordance with firm procedures
  • Process incoming and outgoing mail, including certified and overnight deliveries
  • Coordinate court filings, messenger services, and document deliveries
  • Support attorneys and staff with general administrative and operational needs
  • Assist with special projects and other duties as assigned

Facilities & Office Management

  • Maintain the copy/file room and ensure all equipment is operational
  • Monitor, order, and stock office, kitchen, and library supplies
  • Ensure conference rooms are properly set up and maintained for meetings and client use
  • Coordinate with building management and external vendors for office-related needs
  • Maintain overall organization and cleanliness of common areas

Technology Support (First-Level)

  • Provide basic troubleshooting for hardware, software, and connectivity issues (e.g., Outlook, printers, workstations)
  • Serve as the point of contact for routine technology issues and escalate to external IT providers as needed
  • Track and follow up on IT support requests to ensure timely resolution
  • Assist with onboarding and offboarding of employees, including basic technology setup
  • Maintain inventory of office equipment and technology assets

Marketing & Business Development Support

  • Provide administrative support for marketing and business development initiatives
  • Assist with preparation of materials, events, and client-facing resources as needed

Knowledge, Skills, & Abilities

  • Strong organizational skills with the ability to manage multiple priorities and meet deadlines
  • Proactive and solution-oriented mindset with a willingness to take ownership of tasks
  • Excellent interpersonal and communication skills (written and verbal)
  • Strong customer service orientation and responsiveness to internal needs
  • Ability to troubleshoot basic technology issues and coordinate with IT vendors
  • Proficiency in Microsoft Office (Outlook, Word, and related applications)
  • Ability to maintain confidentiality and handle sensitive information with discretion
  • Ability to work independently while also collaborating effectively with a team

Physical Requirements

  • Ability to lift and carry packages and materials weighing up to 20 pounds
  • Ability to retrieve and store items on shelves up to 8 feet high, with or without reasonable accommodation
  • Ability to move throughout the office to support operational needs

Education & Experience:

  • High School Diploma or equivalent required
  • Associate’s or Bachelor’s degree preferred
  • Minimum of 2 years of experience in office services, administrative support, or similar role preferred
  • Prior experience in a professional services or law firm environment is a plus

Additional Notes:
This role is critical to the daily functioning of the firm. The ideal candidate is dependable, detail- oriented, and takes pride in creating a well-run, professional office environment while supporting attorneys and staff with responsiveness and efficiency.


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