The Client
Glory Americas is a leader in cash automation technology, delivering innovative cash-handling solutions and software that ensure secure, seamless transactions. As an IT consulting and services firm, Glory supports clients across the U.S. in industries such as banking, retail, and gaming. With locations and clients spread nationwide, their success hinges on their ability to deploy field service technicians who can maintain and service these critical systems.
The Challenge: Nationwide Reach with Unique Demands
When our partnership began in 2018, Glory needed a recruiting partner who could deliver on a national scale. They required skilled field service technicians in multiple states—not just in major metro areas, but also in smaller markets. On top of geography, these technicians needed to work non-traditional hours — some positions require early mornings, late evenings, or weekends. Finding qualified talent willing to work these schedules, in diverse locations, required a recruiting partner that could execute with precision.
Our Approach: Precision Across States and Schedules
We began by fully understanding the unique requirements of each role. Field service technicians need more than technical expertise; they must be adaptable, self-sufficient, and ready to work unconventional hours. We leveraged our nationwide recruiting reach, identifying candidates across at least 15 states over the course of the partnership. In total, we have made 50+ placements since 2018, ensuring each technician was the right fit for the role and region.
The Impact: A Trusted Partner for Nationwide Talent
Our partnership with Glory showcases our ability to execute at scale. From coast to coast, we’ve provided talent that keeps Glory’s clients operational. Each hire has been aligned not just with the technical requirements but with the unique scheduling and service needs — be it early mornings, late nights, or weekends. By becoming deeply familiar with their business and regional needs, we’ve enabled Glory to maintain continuity of service for their clients.
Key Results
- 50+ placements since 2018 across 15+ states
- Successful delivery of field service technicians in both large cities and smaller regions
- Alignment with non-traditional schedules (early mornings, late evenings, weekends)
- Consistent support for Glory’s growth across the United States
Why This Partnership Matters
Glory’s trust in CultureFit, year after year, is proof that when a recruiting partner understands your business, nationally and locally, they become a key driver of operational success. With CultureFit, Glory found more than candidates; they found a partner who could deliver precision, scale, and continuity across the country.